Jotform AI Agents is a no-code platform that enables organizations to create, train, and deploy AI-powered conversational agents. These agents can handle customer inquiries, collect form data through natural conversation, provide support, and automate repetitive communication tasks across multiple channels. Users can build agents by training them on their own documents, website content, or custom knowledge bases. The platform integrates with Jotform's existing form and workflow ecosystem, allowing agents to trigger form submissions, route responses, and connect with third-party tools. Agents can be embedded on websites, shared via link, or deployed through messaging channels. The product targets a broad range of users from small businesses to enterprises, offering a visual agent-builder interface with customizable personas, response logic, and escalation paths. Pricing is tied to Jotform's existing subscription tiers, making it accessible to existing Jotform customers as well as new users.
Target audience and deployment
- Solo / Freelancer
- Startup
- SMB
- Mid-market
- Enterprise
- Cloud
- API
- Browser extension
Key features
Use cases
- Automate customer support conversations
- Collect data through conversational forms
- Qualify and route leads automatically
- Train agents on custom knowledge bases
- Embed AI agents across multiple channels
- Automate appointment and intake workflows
Best for
- Customer support teams who need to automate repetitive inquiries at scale
- Small business owners who need to collect information from customers without coding
- Marketing teams who need to qualify leads through conversational interactions
- Operations managers who need to streamline intake and data collection workflows
- Agencies who need to deploy branded AI agents for multiple clients
Integrations
Automation platforms
Zapier, Make
Communication
Slack, WhatsApp
CRM & sales
HubSpot, Salesforce
Project management
Asana, Trello
AI models included
OpenAI
Databases
Google Sheets
Analytics & BI
Google Analytics
E-commerce
Shopify
Marketing
Mailchimp
Customer support
Zendesk
Other
Google Drive