Notbot is a WhatsApp Business API-based platform designed to help businesses automate customer communication on WhatsApp. It provides a no-code chatbot builder that allows teams to create automated conversation flows without programming knowledge. The platform supports bulk messaging for broadcast campaigns, a shared team inbox for collaborative customer support, and contact management with segmentation capabilities. Notbot also includes tools for drip campaigns, click-to-WhatsApp advertising integration, and catalog sharing to support e-commerce use cases. It targets small and medium-sized businesses as well as larger enterprises looking to engage customers, generate leads, and provide support through WhatsApp. The platform connects to the official WhatsApp Business API, enabling verified business messaging at scale. Additional features include QR code generation for WhatsApp opt-ins, webhook support for custom integrations, and analytics for tracking message delivery and campaign performance.
Target audience and deployment
- SMB
- Mid-market
- Enterprise
- Cloud
- API
Key features
Use cases
- Automate customer support on WhatsApp
- Run bulk WhatsApp messaging campaigns
- Build no-code WhatsApp chatbot flows
- Generate and nurture leads via WhatsApp drip campaigns
- Integrate click-to-WhatsApp ads for lead capture
- Manage e-commerce interactions via WhatsApp catalog
Best for
- Marketing managers who need to run bulk WhatsApp campaigns at scale
- Customer support teams who need to automate and manage high volumes of WhatsApp conversations
- Small business owners who need a no-code chatbot to handle customer inquiries on WhatsApp
- E-commerce businesses who need to showcase products and process queries through WhatsApp