SleekFlow is an omnichannel messaging and social commerce platform designed to centralize customer communications across channels such as WhatsApp, Instagram, Facebook Messenger, WeChat, LINE, Telegram, and SMS. It provides a shared team inbox that allows multiple agents to collaborate on customer conversations, assign chats, and track conversation history. The platform includes a no-code workflow automation builder that enables businesses to set up automated replies, drip campaigns, and lead routing based on triggers and conditions. SleekFlow also offers a built-in contact management system with segmentation and tagging capabilities, enabling targeted broadcast messaging. Its AI features support automated responses and conversation summarization. The platform integrates with CRM tools, e-commerce platforms, and payment gateways to support end-to-end sales flows within messaging threads. SleekFlow is used by sales, marketing, and customer support teams to reduce response times, qualify leads, and convert conversations into transactions. It is available as a cloud-based SaaS solution with API access.
Target audience and deployment
- Startup
- SMB
- Mid-market
- Enterprise
- Cloud
- API
Key features
Use cases
- Centralize customer conversations across messaging channels
- Automate messaging workflows and lead routing
- Run targeted broadcast campaigns
- Convert conversations into sales transactions
- Manage team collaboration on customer support
- Qualify and nurture leads through chat
Best for
- Sales teams who need to manage and convert leads across multiple messaging channels
- Marketing managers who need to run segmented broadcast campaigns on WhatsApp and social messaging apps
- Customer support teams who need to collaborate on high-volume chat conversations from a shared inbox
- E-commerce businesses who need to integrate product catalogs and payments into messaging workflows
- Operations managers who need to automate customer communication workflows without writing code
Integrations
Automation platforms
Zapier
Communication
WhatsApp, Facebook Messenger, Instagram, Telegram, WeChat, LINE
CRM & sales
HubSpot, Salesforce
E-commerce
Shopify, WooCommerce
Other
Stripe