SwiftERM is a predictive personalisation and email marketing solution designed for ecommerce retailers. It uses machine learning to analyse each consumer's historical purchase data, browsing behaviour, and preferences to autonomously generate and send individually tailored emails featuring product recommendations most likely to result in a purchase. Unlike traditional email service providers that rely on segmentation or manually built campaigns, SwiftERM operates continuously and autonomously, selecting the optimal send time and content for each individual recipient. The platform integrates with ecommerce platforms to ingest live data and does not require ongoing human intervention once configured. SwiftERM positions itself as a tool for increasing revenue from the existing customer base by surfacing relevant products at the right moment. It targets online retailers of varying sizes and is particularly oriented toward businesses with substantial product catalogues and repeat-purchase customer bases. The system tracks consumer lifecycle stages and adjusts recommendations accordingly, aiming to improve retention and lifetime value.
Target audience and deployment
- SMB
- Mid-market
- Enterprise
- Cloud
Key features
Use cases
- Automate hyper-personalised product recommendation emails
- Increase revenue from existing ecommerce customers
- Improve customer retention and lifetime value
- Replace manual email segmentation with predictive AI
- Optimise send timing for each individual recipient
Best for
- Ecommerce marketers who need to deliver individually personalised product emails at scale without manual campaign management
- Online retailers who need to increase repeat-purchase revenue from their existing customer database
- Marketing managers who need to replace broad email segmentation with AI-driven one-to-one personalisation
Integrations
E-commerce
Magento, WooCommerce, Shopify, BigCommerce, OpenCart