UserCall is an AI-driven user research platform designed to automate the process of conducting qualitative interviews at scale. It deploys AI agents that carry out voice or text-based conversations with participants, asking follow-up questions dynamically based on responses. After interviews are completed, the platform automatically analyzes and synthesizes the collected data, surfacing themes, patterns, and actionable insights. This removes the need for researchers or product teams to manually schedule, conduct, and transcribe interviews. UserCall is positioned for product teams, UX researchers, and marketers who need to gather user feedback continuously without the time and resource constraints of traditional research methods. The platform supports recruiting participants or integrating with existing user bases, and delivers structured reports from unstructured conversational data. It aims to make qualitative research faster, more scalable, and accessible to teams without dedicated research staff.
Target audience and deployment
- Solo / Freelancer
- Startup
- SMB
- Mid-market
- Cloud
Pricing
Lite plan
Core plan
Pro plan
Key features
Use cases
- Conduct automated user interviews at scale
- Synthesize qualitative research findings
- Gather continuous product feedback
- Replace manual user research workflows
- Validate product decisions with user data
Best for
- Product managers who need to gather qualitative user insights without manual interview overhead
- UX researchers who need to scale interview studies beyond what is manually feasible
- Startup founders who need fast, affordable user feedback to inform product direction
- Marketers who need to understand customer motivations and pain points at scale