Vidyard is a business video platform designed to help sales, marketing, and customer success teams create and share personalized video content. Users can record screen and webcam videos directly from a browser extension or desktop app, then share them via trackable links or embed them in emails and web pages. The platform provides video hosting with analytics, showing who watched a video, for how long, and how many times. Vidyard includes AI-powered features such as AI avatars that can generate personalized video messages at scale, an AI script generator, and automated video prospecting tools. It integrates with CRM platforms, email clients, and sales engagement tools to embed video into existing workflows. The platform is used for sales prospecting, customer onboarding, product demos, internal training, and marketing content. Vidyard offers a free tier for basic recording and sharing, with paid plans adding advanced analytics, AI features, hosting capacity, and team management capabilities.
Target audience and deployment
- Solo / Freelancer
- Startup
- SMB
- Mid-market
- Enterprise
- Cloud
- Browser extension
- API
Key features
Use cases
- Record personalized sales outreach videos
- Generate AI avatar videos at scale
- Host and share marketing video content
- Track video engagement analytics
- Create internal training and communication videos
- Automate video prospecting workflows
- Embed video into CRM and email workflows
Best for
- Sales representatives who need to send personalized video messages to prospects at scale
- Marketing teams who need to host, share, and measure the performance of video content
- Customer success managers who need to deliver video-based onboarding and support
- Revenue teams who need to integrate video into CRM and sales engagement workflows
- L&D professionals who need to create and distribute internal training videos
Integrations
Automation platforms
Salesloft, Outreach
Communication
Gmail, Outlook, LinkedIn
CRM & sales
Salesforce, HubSpot
Marketing
Marketo, Pardot
Customer support
Zendesk
Other
Slack, Microsoft Teams, Chrome Extension