Jun 06, 2022
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ERP System For A Streaming Service Provider
Completed

ERP System For A Streaming Service Provider

$50,000+
more 1 year
United Kingdom
10+
view project
Service categories
Service Lines
Software Development
Domain focus
Media & Entertainment
Other
Programming language
Python
Frameworks
React.js

Challenge

When implementing new IT solutions, companies usually face many challenges in operations and processes, not just purely tech issues. Our customer collaborated closely with the *instinctools dedicated team, allowing them to focus mainly on IT challenges and some organizational issues: - Data migration - Odoo modules integration and customization - Data visualization and reporting - Integration with third-party services

Solution

Instinctools’ dedicated team, working closely with the customer’s IT and Operations departments, was able to implement a holistic ERP system, connect all the necessary integrations, and develop and set up the required Odoo modules. It fully met the demand for sustainable and scalable software solutions that are compatible with internal and external services, running on on-premise servers, having fast reporting and visualized analytics, and ensuring reduced costs on the maintenance and support side. With this solution, we helped our client achieve its primary goal, the upgrade of a subscription model provided to their customers.

Results

Thousands of new customers have tried the monthly subscription service offered by our client since the first project solution release. It allowed the company to understand their customer’s pains and needs better while interacting with the product and services. That, in turn, helped to deliver value and improve customer experience. We revealed the hidden issues in our client’s company’s complex processes and operations during the project implementation. They noticed the flaws of the old system that had been holding the company back from innovations and opportunities to scale faster and increase clientele worldwide for a very long time.