QA Mentor is multi-award winning, CMMI Level 3 SVC + SSD v1.3 appraised ISO 27001:2013, ISO 9001:2015 and ISO 20000-1 certified leading software QA company headquartered in New York with eight different offices around the world. Established in 2010 with an aim to help organizations from various sectors improve their QA functions, QA Mentor proudly boasts of having a unique combination of 300 offshore and onshore resources that work around the clock supporting all time zones. The company supports 437 clients from startups to Fortune 500 organizations within nine different industries. QA Mentor has uniquely positioned itself in the market by providing customizable testing processes and QA software testing services by following a hybrid approach with flexible on-demand testing services and solutions at very economical prices. QA mentor provides high-quality testing solutions.
QA Mentor is multi-award winning, CMMI Level 3 SVC + SSD v1.3 appraised ISO 27001:2013, ISO 9001:2015 and ISO 20000-1 certified leading software QA company headquartered in New York with eight different offices around the world. Established in 2010 with an aim to help organizations from various sectors improve their QA functions, QA Mentor proudly boasts of having a unique combination of 300 offshore and onshore resources that work around the clock supporting all time zones. The company supports 437 clients from startups to Fortune 500 organizations within nine different industries. QA Mentor has uniquely positioned itself in the market by providing customizable testing processes and QA software testing services by following a hybrid approach with flexible on-demand testing services and solutions at very economical prices. QA mentor provides high-quality testing solutions.
AI Overview
Performance snapshot
QA Mentor is a specialized QA and software testing firm with a consistent track record across a diverse client base spanning IT, hospitality, education, and financial services. The evidence base shows predominantly strong ratings across technical execution, communication, and client satisfaction, with daily stand-ups, Jira ticketing, and Slack-based workflows cited repeatedly. A notable schedule sub-rating of 3.0 from one Clutch review and a single negative Trustpilot review introduce minor concerns but do not establish a pattern of underperformance.
Performance breakdown
Technical expertise
StrongReviewers consistently highlight skilled engineers capable of automation frameworks across server, mobile, and desktop configurations, as well as penetration testing and site scanning. Specific tools such as Slack, Trello, and Jira are cited, and one engagement covered 10 browser, OS, and mobile device combinations.
Project management & delivery
MixedMultiple clients praise daily stand-ups, weekly reports, and quarterly check-ins, with on-time delivery cited across several engagements. However, one Clutch review from a $200K–$999K identity assurance engagement recorded a schedule sub-rating of 3.0, indicating at least one notable delivery concern.
Communication & collaboration
StrongClients across multiple engagements commend QA Mentor's responsiveness via email, virtual meetings, and Slack integration, with seamless onboarding into client dev teams. Daily status reports and transparent handover processes during resource transitions are specifically noted as differentiators.
Reliability
StrongOne hospitality client reported zero bugs in delivered work and was able to reassign four internal staff members as a direct result. Multiple long-term engagements spanning several years, and a GoodFirms reviewer citing consistent quality as foundational to their deployment process, reinforce a strong reliability profile.
Client satisfaction & outcomes
MixedTangible outcomes include reduced regression testing time, successful site re-launches, freed internal resources, and test case automation at scale for a $200K+ engagement. A single one-star review on one platform alleging a scam experience introduces a data point that, while unsubstantiated, prevents a fully clean record.
Best for
QA Mentor is best suited for technology companies, startups, and enterprise teams seeking on-demand or ongoing QA services, including manual regression testing, test automation, performance testing, and penetration testing across web, mobile, and desktop configurations.
Clients info
QA Mentor serves a broad mix of industries including information technology, hospitality, education, financial services, and nonprofit sectors. Client sizes range from early-stage startups to large enterprises and university research programs. Project budgets generally fall below $10,000 for smaller or on-demand engagements, scaling up to $200,000–$999,999 for longer-term automation and managed QA programs. Primary industries represented include Information Technology, Hospitality & Leisure, Education, Financial Services, Nonprofit / Associations. Typical client size bands include 1–10 Employees (Startups), 51–200 Employees (SMBs), 10,001+ Employees (Enterprise / University). Common project budget ranges include Less than $10,000, $10,000 – $50,000, $200,000 – $999,999.
Review strength
The assessment is based on 26 reviews across four platforms, spanning from May 2019 to February 2025. The majority of detailed client reviews originate from 2019–2024, with the most recent verified client-side reviews published in early 2024. Several Google reviews from February 2025 appear to reflect employee or trainee sentiment rather than client engagements and were weighted accordingly. Note that a significant portion of Goodfirms and DesignRush reviews date back to 2019 and are more than five years old. Review date range: May 23, 2019 - February 25, 2025.
Performance breakdown
Technical expertise
StrongReviewers consistently highlight skilled engineers capable of automation frameworks across server, mobile, and desktop configurations, as well as penetration testing and site scanning. Specific tools such as Slack, Trello, and Jira are cited, and one engagement covered 10 browser, OS, and mobile device combinations.
Project management & delivery
MixedMultiple clients praise daily stand-ups, weekly reports, and quarterly check-ins, with on-time delivery cited across several engagements. However, one Clutch review from a $200K–$999K identity assurance engagement recorded a schedule sub-rating of 3.0, indicating at least one notable delivery concern.
Communication & collaboration
StrongClients across multiple engagements commend QA Mentor's responsiveness via email, virtual meetings, and Slack integration, with seamless onboarding into client dev teams. Daily status reports and transparent handover processes during resource transitions are specifically noted as differentiators.
Reliability
StrongOne hospitality client reported zero bugs in delivered work and was able to reassign four internal staff members as a direct result. Multiple long-term engagements spanning several years, and a GoodFirms reviewer citing consistent quality as foundational to their deployment process, reinforce a strong reliability profile.
Client satisfaction & outcomes
MixedTangible outcomes include reduced regression testing time, successful site re-launches, freed internal resources, and test case automation at scale for a $200K+ engagement. A single one-star review on one platform alleging a scam experience introduces a data point that, while unsubstantiated, prevents a fully clean record.