Challenge
We helped the 3rd largest educational group in Brazil
find ways to innovate.
Identify opportunities for innovation and digitize the entire journey of Ânima students.
It was necessary to discover new business opportunities, identify, and validate initiatives that integrate technology with the customer/student experience.
We helped the 3rd largest educational group in Brazil
find ways to innovate.
Identify opportunities for innovation and digitize the entire journey of Ânima students.
It was necessary to discover new business opportunities, identify, and validate initiatives that integrate technology with the customer/student experience.
Solution
UDS stepped in with its Discovery service, conducting an immersive 8-day process involving 15 specialists. This deep dive mapped out the student journey, identifying key pain points and opportunities at every interaction. UDS not only identified and classified digital projects and innovation opportunities but also conducted strategic benchmarks with six other renowned institutions to ensure Ânima’s offerings surpassed industry standards.
UDS stepped in with its Discovery service, conducting an immersive 8-day process involving 15 specialists. This deep dive mapped out the student journey, identifying key pain points and opportunities at every interaction. UDS not only identified and classified digital projects and innovation opportunities but also conducted strategic benchmarks with six other renowned institutions to ensure Ânima’s offerings surpassed industry standards.
Results
Digital and innovation opportunities identified in the areas of processes, engagement, documentation, portfolio, data,
and mentoring. Additionally:
- Deep insights into their target audience and personas.
- Dozens of identified operational pain points and bottlenecks.
- Strategic project decisions based on facts and data.
Digital and innovation opportunities identified in the areas of processes, engagement, documentation, portfolio, data,
and mentoring. Additionally:
- Deep insights into their target audience and personas.
- Dozens of identified operational pain points and bottlenecks.
- Strategic project decisions based on facts and data.