$10,000+
$50 - $99 / hr
10 - 49
Startups
Poland, Krakow
2015
Within 1 week
First-class Automation Testing Agency

Test automation first approach is a main driver in modern agile development. Achieving better automated tests coverage increase software testing speed twice, providing quicker results and better business outcome.
To keep up with shorter sprints and facilitate agile development, it is important to start testing as early as possible, automating test cases in the right amount across all levels of the system.
Custom automated testing frameworks and tools, as well as scripts, accelerates various tasks and processes during continuous delivery, eliminates the human factor, and saves man’s time.
Zappletech implements the appropriate automation solutions for your business for the benefit of quality with over ten years of experience, and we’re ready to provide the best solution on the market to our customers.
You may request a free trial to test the reliability of our software test automation services on your project.

First-class Automation Testing Agency

Сompany presentation

Techreviewer rating

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4.9

Client review platforms

The company's reputation is reflected through ratings and reviews from different review websites:

4.9
(7 reviews)Clutch
5.0
(9 reviews)GoodFirms

AI Overview

Powered bytechreviewer AI
This company performance overview is based on AI analysis of 16 client reviews across 2 different review platforms. Read more about our methodology.
Last updated: April 2026

Performance snapshot

Zappletech is a specialized QA and test automation firm with a consistent track record across software, fintech, healthcare, and e-commerce sectors. Across 16 reviews on two platforms, the vendor earns uniformly high marks in technical execution, communication, and delivery reliability. No recurring negative themes or areas for improvement are cited by any reviewer, though the review base is concentrated in a narrow timeframe (mid-2021 to end of 2022) and the absence of more recent data limits confidence in current performance.

Performance breakdown

Technical expertise
Strong

Multiple reviews reference specific technologies including Playwright, Selenium WebDriver, WebDriverIO, JavaScript, CircleCI, Jenkins, and TestDevOps methodology. One review documents 95% functional test case automation and another cites a 20% improvement in release delivery cadence.

Project management & delivery
Strong

Reviewers across both platforms consistently confirm on-time delivery, with one citing over 1,000 regression tests executed stably and another noting faster-than-expected release timelines. Sub-metric schedule scores across reviewed engagements are uniformly 4.5–5.0 with no missed milestones reported.

Communication & collaboration
Strong

Multiple clients highlight seamless team integration, daily collaboration, and accessible project managers across time zones. Reviewers specifically commend transparency through detailed progress reports and consistent responsiveness to scope changes and raised issues.

Reliability
Strong

Clients report minimal critical bugs at delivery, smooth app operation post-engagement, and a regression suite capable of detecting production issues before end users. No reviewer cited stability failures, regressions, or unresponsive periods across any engagement.

Client satisfaction & outcomes
Strong

Anchor reviews include quantified outcomes: a 20% improvement in release delivery, 95% automated test case coverage, and a doubled customer satisfaction rate for a healthcare clinic. All willingness-to-refer scores are 5.0, and no reviewer reported unmet expectations.

Best for

Zappletech is best suited for companies requiring specialized QA and test automation services, particularly startups and mid-market firms in fintech, healthcare, SaaS, and e-commerce seeking reliable automation framework builds and CI/CD pipeline integration.

Clients info

Zappletech's clients span fintech, healthcare, SaaS, e-commerce, and pharmaceutical technology sectors. The majority are small to mid-market firms in the 51–200 employee range, though one engagement involved a large enterprise exceeding 1,000 employees. Project budgets most commonly fall in the $50,000–$199,999 range, with select engagements in the $10,000–$49,999 band and one large-scale ongoing engagement exceeding $1,000,000. Primary industries represented include Fintech / Financial Services, Healthcare & Pharma, SaaS / Software, E-commerce, Health & Fitness Technology. Typical client size bands include 51–200 Employees, 1,001–5,000 Employees. Common project budget ranges include $10,000 to $49,999, $50,000 to $199,999, $1,000,000 to $9,999,999.

Review strength

The assessment is based on 16 reviews across two platforms. All reviews fall between June 2022 and December 2022, with one outlier from October 2021 and one project dating back to 2018–2019. No reviews are available from 2023 onward, meaning all data is more than two years old, which limits confidence in the vendor's current capabilities and practices. Review date range: Oct 7, 2021 - Dec 29, 2022.

Performance breakdown

Technical expertise
Strong

Multiple reviews reference specific technologies including Playwright, Selenium WebDriver, WebDriverIO, JavaScript, CircleCI, Jenkins, and TestDevOps methodology. One review documents 95% functional test case automation and another cites a 20% improvement in release delivery cadence.

Project management & delivery
Strong

Reviewers across both platforms consistently confirm on-time delivery, with one citing over 1,000 regression tests executed stably and another noting faster-than-expected release timelines. Sub-metric schedule scores across reviewed engagements are uniformly 4.5–5.0 with no missed milestones reported.

Communication & collaboration
Strong

Multiple clients highlight seamless team integration, daily collaboration, and accessible project managers across time zones. Reviewers specifically commend transparency through detailed progress reports and consistent responsiveness to scope changes and raised issues.

Reliability
Strong

Clients report minimal critical bugs at delivery, smooth app operation post-engagement, and a regression suite capable of detecting production issues before end users. No reviewer cited stability failures, regressions, or unresponsive periods across any engagement.

Client satisfaction & outcomes
Strong

Anchor reviews include quantified outcomes: a 20% improvement in release delivery, 95% automated test case coverage, and a doubled customer satisfaction rate for a healthcare clinic. All willingness-to-refer scores are 5.0, and no reviewer reported unmet expectations.

Location and contacts

Poland, Krakow
Koszykarska 27B/26,
30-717
+48 794 102 565
Ireland, Clontarf, Dublin 3
Hollybrook manor, hollybrook park
+48 794 102 565

Major clients

Trivago
Tele2
Couchsurfing International
Activated Insights
Aptitude Media
Zycus Inc
Cornell University
Missguided
iDeals
Maytech
BookingLive
Bridgeplex Inc
Blue Zinc
Grand Digital
FAULHABER
Docler Holding
ITSM Delivery